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Child Safety Standards Policy

KinectedCare is committed to a safe environment and to protecting children from harm. We have zero tolerance for child sexual abuse and exploitation (CSAE).

Prohibited content and conduct

Users must not discuss, upload, share, distribute, or solicit any content involving Child Sexual Abuse Material (CSAM). Any visual depiction — including photos, videos, or computer-generated imagery — involving a minor engaging in sexually explicit conduct is strictly forbidden.

  • Grooming: attempting to build trust with a minor for the purpose of sexual exploitation is strictly forbidden.
  • Sextortion: threatening or blackmailing a child using real or alleged access to images is strictly forbidden.
  • Child trafficking: advertising, soliciting, or facilitating the commercial sexual exploitation of children is strictly forbidden.
  • Interaction: any behavior that sexualizes, exploits, abuses, or endangers children will not be tolerated.

CSAM response procedures

When KinectedCare becomes aware of CSAM content, we will: immediately remove the content; immediately report the incident to the National Center for Missing & Exploited Children; immediately contact local law enforcement; preserve evidence and maintain records for law enforcement; review related accounts and content for additional violations; and implement preventative measures.

In-app reporting

Users can report without revealing their identity. All reports are reviewed within 24 hours, with urgent matters escalated immediately.

Contact

Child safety contact: childsafety@steamboatsoftware.com. If you believe a child is in immediate danger, contact local law enforcement first, then report the incident to us.

This policy is part of our Terms of Service.

Updated December 2025.

1 KinectedGuard safety features require the app installed with the permissions it requests and a working data network or cellular voice path. Critical alerts that reach a caregiver through silent and Do Not Disturb depend on device settings and operating-system support. Cellular and network data rates may apply. KinectedCare is not a medical device and is not a substitute for emergency services.